Privacy Policy
Last updated: June 2026
The FES Institute (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit fesinstitute.org (the “Site”), make a donation, or contact us.
Information We Collect
Information you provide. When you make a donation or contact us, we may collect your name, email address, mailing address, phone number, and payment information. Payment details are processed securely by our third-party payment provider and are not stored on our servers.
Information collected automatically. When you visit the Site, we may automatically collect technical information such as your IP address, browser type, device information, and pages visited, through cookies and similar technologies.
How We Use Your Information
- To process and acknowledge donations
- To respond to your questions and requests
- To send updates about our work, if you have asked to receive them
- To maintain, improve, and secure the Site
- To comply with legal and reporting obligations
How We Share Information
We do not sell or rent your personal information. We may share information with service providers who help us operate the Site and process donations, such as payment processors and hosting providers, only as needed to perform their services, and with authorities when required by law or to protect our rights.
Cookies and Analytics
The Site uses cookies and similar technologies to enable core functionality and to understand how visitors use the Site. You can control cookies through your browser settings, though disabling them may affect some features.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect the information we collect. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
Third-Party Links
The Site may link to other websites, including the Cleveland FES Center. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
Our Mobile Application
The FES Institute mobile application provides informational content about the Institute and the Cleveland FES Center. It does not collect, store, or share personal information.
Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Your Choices
You may opt out of our communications at any time using the unsubscribe link in our emails or by contacting us. You may also request access to, correction of, or deletion of your personal information, subject to applicable law.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
Contact Us
FES Institute
2273 Professor Avenue, Cleveland, OH 44113
[email protected]